Provencher
Residence

Agreement and Scope of Work

• •This contract is valid only once it has been completed in full and signed by both parties. Without a valid signature from both the Contractor and the Client, this agreement is considered void and unenforceable.
• •The Client, by signing this contract, fully accepts and agrees to the Scope of Work, which is detailed in this proposal. Any modifications or deviations from the original Scope of Work must be formally documented through a written and signed Change Order.
• •Only the work explicitly stated in the proposal is included in the contract price. Any requests for additional work outside the agreed scope will require a separate estimate, approval, and additional payment before the work commences.

Installation Standards

• •WLS Landscaping follows industry-approved installation standards as outlined by the Interlocking Concrete Pavement Institute (ICPI) and other relevant governing bodies.
• •All hardscaping installations will be completed according to these standards to ensure durability, longevity, and structural integrity.
• •The Client acknowledges that proper maintenance is required for all installed materials and failure to follow recommended maintenance guidelines may void any applicable warranties.

Redo, Replace, or Reinstall Work

• •In the event that WLS Landscaping must redo, replace, or reinstall any completed work, additional costs may apply unless the issue stems from an installation error on the part of WLS Landscaping.
• •If the Client requests modifications or alterations to work that was installed correctly per ICPI and industry standards, these requests will be classified as additional work and require an approved Change Order.
• •Any issues arising from external interference, such as third-party contractors, extreme weather conditions, or improper homeowner maintenance, will not be covered by WLS Landscaping.

Site Organization and Cleanliness

• •WLS Landscaping is committed to maintaining a professional and organized worksite throughout the duration of the project.
• •Daily site clean-ups will be conducted to ensure a safe, functional, and presentable work environment.
• •The Client agrees to provide reasonable access to the worksite and allow necessary accommodations to facilitate the completion of the project.

Site Unknowns

• •It is the responsibility of the Client to fully inform the Contractor of all information regarding site unknowns including difficult buried materials, cables, pipes, tree stumps, drainage or water table issues, rock and shale sub-surfaces and/or other impediments that could impact the quality, cost and timeliness of project completion.
• •Failure to notify the Contractor may lead to additional costs to the Client and schedule time not included in the Quotation.

Estimated Timeline

• •WLS Landscaping will provide an estimated project completion date, but this date is subject to change based on weather conditions, material availability, productivity rates, or unforeseen site conditions.
• •The Contractor will make reasonable efforts to complete the work within the estimated timeframe but does not guarantee a strict completion deadline unless explicitly agreed upon in writing.

Homeowner Responsibilities Post-Installation

• •Upon project completion, the Client assumes full responsibility for maintaining all installed materials, including living materials and all hardscaping elements.
• •Proper watering, fertilization, and seasonal care are necessary to ensure the longevity and health of installed plant materials.
• •Failure to follow appropriate maintenance procedures may result in premature deterioration and void any applicable warranties.

Material Deliveries

• •Throughout the duration of the project, various materials will be delivered to the worksite as needed. WLS Landscaping will coordinate these deliveries in a way that minimizes disruption.
• •WLS Landscaping will make reasonable efforts to prevent deliveries from obstructing driveways, roads, and pathways. However, temporary obstructions may be unavoidable.

Excess Materials

• •Any surplus or unused materials will remain the property of WLS Landscaping unless otherwise specified in writing.
• •If the Client wishes to retain any excess material, this must be requested before project completion and may be subject to additional costs.

Material Tolerances

• •Wood: Pressure treated wood cannot be guaranteed against warpage, checking, or cupping. Cedar is expected to crack, especially 6x6 up to 3/8 inch gaps.
• •Stone: Natural stone has colour variations that vary from stone to stone. Mineral deposits such as lime, iron, etc. can change the stone. This is the nature of the product.
• •Metal: Metal which is not galvanized is not guaranteed from rusting commencing immediately after installation.
• •Concrete: Spider cracks (hairline stress-fractures) are considered a normal characteristic of all types of concrete. Coloured concrete consistencies vary from truck to truck.
• •Material Grades: All materials come in a range of grades of quality and finishes. Natural materials are not perfect. Once the selection has been approved by the Client, the Client will be responsible for all costs associated with changing any given material.

Paver Warranty

• •WLS Landscaping provides a limited 3-year warranty on paved areas with interlocking pavers.
• •Coverage includes: settling and manufacturer defects.
• •Exclusions: Damage resulting from natural forces, third-party interference, or homeowner neglect. Minor chips and polymeric sand degradation are considered standard wear.

Retaining Wall Warranty

• •WLS Landscaping offers a 3-year limited warranty on retaining walls, covering structural settling, cracking, and manufacturing defects.
• •Exclusions: Damage resulting from improper drainage, natural erosion, or third-party modifications.

Irrigation Warranty

• •A 1-year limited warranty applies to all irrigation systems installed by WLS Landscaping, covering manufacturing defects and installation failures.
• •Exclusions: Damage caused by freezing, third-party intervention, or other contractors. Drip emitters and backflow preventers are not covered.

Plants and Weeds

• •Unless explicitly stated in the contract, installed plants are not warrantied beyond the date of installation.
• •Weed barrier fabric is used to reduce weed growth but does not guarantee the elimination of weeds.

Efflorescence

• •Efflorescence, the natural occurrence of salt deposits on pavers, retaining walls, or any hardscape surface, is a natural process and is not covered under any warranty.

• •Pricing Validity: Pricing is valid for 30 days from the contract date. After this period, WLS Landscaping reserves the right to adjust pricing and reissue the contract.
• •Payment Schedule: Final payment is due upon completion of the original contract work, excluding warranty work or approved Change Orders.
• •Progress Payments: Progress payments indicate the Homeowner is satisfied with work completed to date and are required for projects exceeding a specified timeline or value threshold.
• •Late Payments: Payments not made within 30 days of project completion will incur a 0.1% daily interest charge until paid in full.
• •Payment Methods: Accepted payment methods include e-transfer, cash, or certified cheque.

Utility Locates and Markings

• •Public utility locates will be obtained prior to the start of work.
• •The Homeowner is responsible for marking all private and non-public utilities, including septic systems, irrigation lines, invisible fencing, satellite lines, and private electrical connections.
• •The Homeowner assumes full liability for any damages incurred to unmarked utilities during the execution of work.

Obstructions and Unknown Conditions

• •Any unforeseen obstacles encountered during excavation or installation will not be covered under the original contract.
• •Additional labour, materials, and equipment required to address such unforeseen conditions will be billed separately on a time and materials basis. WLS Landscaping will inform the Client before proceeding.
• •Any contract change in scope in excess of $1,000 requires a Contract Change Notice under which work is to proceed with written owner approval.

Natural Forces Disclaimer

• •WLS Landscaping is not responsible for any damages caused by natural forces beyond its control, including freeze-thaw cycles, soil erosion, extreme weather conditions, earthquakes, flooding, or wildlife disturbances.

• •WLS Landscaping offers a $100 refund on the total contract amount if the Client leaves a Google review and a written testimonial before the final payment is submitted.
• •The review must be visible and verifiable on Google Reviews before the refund is processed.